Privacy Policy

Last updated 13 October 2025

Introduction

This Privacy Policy explains how Moniass Technologies Ltd (“Moniass,” “we,” “our”) collects, uses, shares, and protects your personal information when you use our platform, mobile app, website, and related services.

Information We Collect

We may collect and process the following categories of personal data:

  • Full name, email, phone number
  • Date of birth, address, and government–issued ID
  • Bank account or virtual account details for fiat transactions
  • Wallet addresses for crypto transactions
  • Biometric or selfie data (where applicable for KYC)
  • Device information, IP address, browser metadata
  • Transaction and trade history

How We Use Your Information

We use your personal data to:

  • Verify your identity and comply with KYC/AML regulations
  • Facilitate escrow–based trades on the Moniass platform
  • Enable account funding, settlements, and payouts
  • Detect fraud, monitor suspicious behavior, and prevent misuse
  • Improve user experience and platform performance
  • Contact you with updates, security alerts, or support notifications

Third–Party Sharing

We only share your data with trusted third–party providers who:

  • Assist with KYC/AML verification
  • Process payments or crypto settlements
  • Provide analytics or infrastructure support

Your data will never be sold to advertisers or used for unrelated marketing.

Data Retention

We retain your personal data:

  • For as long as you have an active account with Moniass
  • For at least 5 years after account closure (to comply with AML laws)

Data may be securely archived beyond this period where required by law.

Data Security

We implement strict security measures to protect your data, including:

  • Encrypted storage of sensitive information
  • Secure transmission (HTTPS, TLS)
  • Multi–factor authentication and role–based access control

Despite our efforts, no digital system is 100% secure. Users must also take responsibility to protect their passwords and devices.

Cookies & Analytics

We use cookies and tracking tools on our website and app to:

  • Monitor platform usage and technical performance
  • Understand how users interact with our platform
  • Improve features and navigation

You may control cookie permissions through your browser settings.

User Rights

Subject to applicable laws, you may:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your account and associated data

For these requests, please contact: [email protected]